770-398-5829

Deposits, refunds & warranty

Short version: most jobs need no deposit. If I buy your parts, the parts are paid before I order them. My labor is guaranteed for 90 days; the equipment is covered by its manufacturer.

Install-only jobs (you buy the parts)

No deposit is needed for most jobs. On larger jobs (multi-vehicle, long-distance, or $400+), a 25% deposit holds your date. It counts toward your total and is refundable if you cancel or reschedule at least 48 hours before the appointment.

All-in jobs (I supply the parts)

When I supply the radio, dash kit, wiring or other equipment, the parts portion of your quote is due before I order. It counts toward your total.

  • Before I order: fully refundable.
  • After I order: refundable for any parts I'm able to return, minus return shipping or restocking fees charged by the seller.
  • Not refundable: parts that have been installed, opened for fitting, custom-ordered, or are final sale.
  • If I can't complete the install for a reason on my end, you get a full refund, no fees.

Out-of-area jobs

For trips outside Metro Atlanta, the travel portion is paid upfront and is non-refundable once the date is booked.

Rescheduling & no-shows

Life happens. Give me at least 24 hours' notice and your deposit carries over to the new date. If you're not there at the scheduled time and I can't reach you, a $25 trip fee is kept from your deposit, and the rest carries over to your new date or is refunded.

Warranty

My 90-day labor warranty covers my work: if anything I installed stops working the way it should because of the install, I'll come back and fix it at no charge.

The equipment itself is covered by its manufacturer, whether you bought it or I supplied it. If a part fails, I'll help you with the warranty claim, and if I supplied it I'll handle the return with the seller. If the failure wasn't caused by my install, labor to remove and reinstall the replacement is half my normal rate within the 90 days.

Payment

Zelle, cash, Apple Pay, or card. Afterpay, Klarna and Affirm are available; those are charged before the work starts, since approval can fail at checkout.

Questions? Text 770-398-5829.